Terms of Sales

1. Scope

The arenreducation.com site is a service of the company AREN Education whose head office is located at 34-36 rue de la Pérouse Paris, 75116.
These general conditions of sale apply to all sales concluded by the arenreducation.com website, subject to special conditions indicated in the presentation of the products.

These conditions can be modified at any time without notice by areneducation.com.

2. Description of items

The digital resources (or e-books) sold on areneducation.com are digital files containing intellectual works (including books) and are intended to be downloaded, disseminated or consulted in an educational context.

Digital resources are protected by French and international copyright laws. In the absence of a license specifying other conditions of use, the files downloaded, distributed and viewed in an educational context are reserved for the exclusive use of the person who purchased them. They cannot be resold, rented, or transmitted free of charge beyond his family circle and the legitimate needs of his private use; any representation or reproduction of these files, in whole or in part, apart from the cases provided for by article L122-5 of the intellectual property code, is strictly prohibited and would expose their holder to prosecution, unless the license stipulates that it is part of the Creative Commons License

In order to protect the rights of authors without restricting the use of files downloaded by those who have legitimately obtained them, it is possible that certain articles purchased on areneducation.com are personalized with data from the customer (name, first name, email address) , via digital marking dynamically affixed to each page.

3. Orders and pre-orders

All orders or pre-orders are made via the areneducation.com website or via the Order Form, or a distributor approved by AREN Education. Payment is made upon ordering or pre-ordering.

The customer must be at least 18 years old and have the legal capacity or hold parental authorization to place an order or pre-order on areneducation.com.

In the case of an online order, the click on the button "Proceed to payment", on the screen which summarizes the order or pre-order, constitutes an electronic signature which expressly certifies the unconditional consent of the customer to these general conditions of sale and the special conditions (in particular the unit price) specific to each file purchased. The customer therefore waives the right to rely on any contradictory document and, in particular, his own general conditions of purchase.

Any order or pre-order with a fraud risk profile can be blocked by the areneducation.com site at the payment stage.

4. Availability of items

General provisions :

Items are normally available to the customer 24 hours a day, 7 days a week, year round. The areneducation.com site nevertheless reserves the right to temporarily close access without notice.

The areneducation.com site cannot be held responsible for technical problems independent of its service, such as connection problems due to the customer's Internet service provider (slowness or interruption) or computer problems due to the customer's hardware or software.

Pre-order :

The items that are the subject of a pre-order by the User are available from the official date of marketing of the pre-ordered items and subject to the items being available. An email confirming the shipment of the items concerned is sent to the customer at the email address mentioned during the pre-order.

The availability date appearing in the description of the items that customers can acquire on the areneducation.com site via a pre-order is given as an indication.

In the event that the items that are the subject of a pre-order are not finally marketed or marketed more than 15 days after the marketing date indicated during the pre-order, customers will then have the possibility of canceling the pre-order and of be reimbursed for their purchase by replying to the pre-order confirmation email received and indicating the non-compliance with the conditions of availability of the item.

5. Price

The prices of the products are indicated in euros all taxes included. All orders or pre-orders are invoiced in euros and payable in euros.

Due to the inability for areneducation.com to verify the customer's domicile, a 5.5% VAT is charged for all purchases.

6. Payment

The price is either payable in full and in a single payment with the order or pre-order, or according to the Purchase Order as completed by the customer.

The payment for purchases can be made by credit card (Visa, Eurocard / Mastercard) directly on the areneducation.com site, via the 3D Secure system of BRED.

From the validation of the entry of the code of the bank card, the order or pre-order is confirmed and can no longer be canceled or refunded.

In the case of an order via a Purchase Order, payment can be made by bank transfer or check, according to the agreement with the distributor authorized by AREN Education if applicable.

7. Download or access resources

Upon payment of the order or pre-order, the customer can download and / or access his digital resources according to the instructions received by email and / or from the delegate of AREN Education. If the customer loses his file, he can download his digital book again at any time by going to “My account”, under “My download area”.

8. Right of withdrawal

Purchases of digital resources are, depending on the term of the license, firm and final. They cannot therefore give rise to any exchange, refund or right of withdrawal.

However, if, despite the care taken by areneducation.com upon receipt, an obvious defect in the file prevented the client from viewing his purchased resource, he may send, within two weeks after accessing or downloading , the defective file to info@areneducation.com and have a new repaired file sent by areneducation.com. The customer thus benefits from the provisions of the legal guarantee, in particular those relating to the guarantee against hidden defects.

9. Protection of personal data

The information requested from the customer is, for some indicated as such, necessary to process and execute orders or pre-orders and constitute proof of all transactions made by areneducation.com and its customers, and for others, useful to know the customer and improve the services that may be offered on the site. This information and data is also kept for security purposes in order to comply with legal and regulatory obligations.

The client files of areneducation.com and the processing to which they are subject are declared to the National Commission for Computing and Liberties (CNIL) whose rules we scrupulously respect (simplified reference standard NS-48). The declaration number is 148 22 44.

The processing of personal data is done in compliance with the law relating to regulation (EU) 2016/679 of the European Parliament and of the Council of May 23, 2018, relating to the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Anyone registered on the areneducation.com site thus has the right to access and rectify their personal data. All he has to do is contact info@areneducation.com by email (indicating name, first name, address and email).

The areneducation.com site informs its visitors, moreover, that "cookies" record certain information which is stored in the memory of their hard drive. This information is used to generate audience statistics for the site and to offer products and services based on previous visits. It is also possible to configure your browser to accept or refuse areneducation.com "cookies" at any time.

These "cookies" do not contain confidential information about the visitor and are only used to improve the personalized service intended for them.

AREN Education respects compliance with the contract and with usage as set out in Articles L. 217-4 and L. 217-5 of the Consumer Code for goods and Articles L. 224-25-13 and L. 224-25-14 of the consumer code for digital content and services.

10. Liability

The areneducation.com site disclaims all liability in the event of non-performance of the contract due to a case of force majeure (strike, flood, fire, etc.).

The areneducation.com site disclaims any responsibility for the content of sites to which hypertext links may refer from its own site.

The products offered comply with current French legislation. The responsibility of areneducation.com can not be engaged in the event of non-compliance with the legislation of the country where the product is downloaded. It is the buyer's responsibility to check with local authorities the possibilities of using the products ordered or pre-ordered.

11. Applicable law

These general conditions are subject to French law. Any dispute will be brought before the competent courts of Paris (France), where the head office of AREN Education is located and where the sales contract between the parties is formalized.

Updated on March 10, 2022